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QUALITY AND ENVIRONMENTAL POLICY

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ARCS ESTUDIOS Y SERVICIOS TÉCNICOS, S.L. has current quality and environmental management systems in place, certified according to UNE-EN ISO 9001:2015 and UNE-EN ISO 14001:2015.

The scope of the certificacions is “Comprehensive Engineering, Architecture, Urbanism and Consulting Services. Supervision, Direction and Management of Projects, Designs and Works”.

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QUALITY POLICY

The continuous improvement of the quality of our processes, activities and services is the fundamental instrument for increasing efficiency, increasing competitiveness and ensuring greater customer satisfaction.

Promote the confidence of customers by detecting their needs and anticipating their expectations by preventing deviations, conducting internal audits, resolution of claims and non-conformities.

Ensure the quality of the service provided to customers, complying with all applicable requirements and verifying their suitability in each phase of the work carried out in the development of our activity.

Identify and provide the necessary technical, material and human resources necessary to meet the objectives set, based on this Policy, and for compliance with legal and regulatory requirements and all those required by the Quality Management System.

Commit to comply with the international standard UNE EN ISO 9001.

The diffusion of the Policies of the company between all the workers, assuring that all the personnel understands them and applies through the procedures of the system./p>

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ENVIRONMENTAL POLICY

Our facilities, processes, products and present and future actions of any kind, not only meet the legal requirements and other requirements that the company subscribes, but in all of them is present our constant concern to reduce and continuously improve our interaction with the environment ambient.

The consideration of environmental criteria in all our decisions, in a way that makes possible the integration of the present environmental policy in the corporate strategy of the company.

The emission and periodic evaluation of compliance with environmental objectives and goals that ensure compliance with the principle of pollution prevention, taking into account the perspective of the life cycle.

Identification and provision of the necessary resources, both technical, material and human, to meet the objectives set and for compliance with the requirements of the established Management System.

And above all, our formal commitment that in our studies and projects the environmental sustainability component has a significant weight among the alternatives proposed to be considered.